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Management Process Procedure

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1.0 Purpose
2.0 Theory
3.0 Managing as a Process
4.0 Procedure: Management Review
5.0 Procedure: Measuring and Monitoring Process Objectives
6.0 Procedure: Internal and External Communication
7.0 Procedure: Resource Management
Appendix A: Process Map

1.0 PURPOSE
This document defines the Management process, including or making reference to procedures for the various activities within the Management process.

2.0 THEORY
The Company believes in “intelligent management,” which enables the Company to make decisions based on facts, data and verifiable evidence. Intelligent management reduces the need to make decisions based on personal opinion, whims or mood and ensures results of decisions are measurable.

3.0 MANAGING AS A PROCESS
The Company recognizes that it has to manage processes identified in the quality handbook; however, management itself is also treated as a process. This means...

The process map in the Appendix identifies how Management is treated as a process and provides an overview of how management is performed.

Management is responsible for implementation and application of the following QMS requirements:

4.0 PROCEDURE: MANAGEMENT REVIEW
4.1 The management of the Company performs formal review of the Quality Management System a minimum of...

Minimum attendance for Management Review:...

4.2 This review includes...

The Company pays particular attention to...

4.3 Minutes of the meetings are taken and maintained, which includes...

4.4 The Management Review meeting should include analysis of the following inputs:

4.5 Management uses action items or the corrective action system to take recorded actions as a result of...

4.6 Management determines internal issues that affect its ability to achieve intended results, which may include, but are not limited to...

4.7 Management determines external issues³⁶ that affect its ability to achieve intended results, which may include, but are not limited to...

5.0 PROCEDURE: MEASURING AND MONITORING PROCESS OBJECTIVES

5.1 Each process identified in the Quality Management System has at least one objective. The objective is...

5.2 Each process objective is...

5.3 Top management...

5.4 Throughout the year, assigned managers and staff...

5.5 During Management Review...

5.6 When a process...

5.7 The current metrics, ...

5.8 Over time, management...

6.0 PROCEDURE: INTERNAL and EXTERNAL COMMUNICATION
6.1 Internal communication is...

The following methods are used for internal communications:

6.2 External communications that are relevant to the quality management system are...

6.2.1 Confidential Company Information...

Company Employees do not reveal Confidential Company Information to External Parties except...

Only Authorized Responsible Authorities may communicate about the Company or its business, or communicate as a Representative of the Company...

6.2.1.2 Written Company Information
All Written Company Information conforms to...

All Written Company Information is approved by...

With respect to any Written Company Information regarding...

Written Company Information regarding...

7.0 PROCEDURE: RESOURCE MANAGEMENT
7.1 The management of resources is a critical component to the management activities of the Company.

Resources requiring such management includes:

7.2 Like other management activities, resource management is...

7.3 To manage resources, top management...

7.4 During Management Review, managers...

7.5 ...

Appendix A: Process Map

...

Notes:
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1    Risks and opportunities are...
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2    Planning to achieve measurable quality objectives includes...
2.1    Planning to achieve measurable quality objectives includes...
2.2    Planning to achieve measurable quality objectives includes...
2.3    Planning to achieve measurable quality objectives includes...
2.4    Planning to achieve measurable quality objectives includes...
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3    Clause 6.1 addresses...; however, the scope of...
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4    Consider using communication methods to...
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5    Counterfeit part prevention processes should consider:

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6    Documents used to support the operation of QMS processes can be...
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7    Consider approval of...
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8    Consider management of processes according to...
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9    Consider establishing quality policy based upon...
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10    Consider setting quality objectives according to...
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11    Consider communicating the quality policy using...
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12    Business processes include...
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13    Establish quality objectives at...
13.1    Establish quality objectives...
13.2    Establish quality objectives...
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14    Documented information demonstrates...
14.1    Documented information demonstrates...
14.2    Documented information demonstrates...
14.3    Documented information demonstrates...
14.4    Consider communicating objectives...
14.5    Consider updating objectives...
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15    Managing risks and opportunities takes into account...
15.2    Managing risks and opportunities takes into account...
15.2    Managing risks and opportunities takes advantage of new opportunities by...
15.3    Managing risks and opportunities takes into consideration...
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16    Appropriate methods of "process control"...
16.1    Appropriate arrangements for...
16.2    Appropriate arrangements for...
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17    Consider process approaches and promotion of risk-based thinking according to...
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18    Consider assignment of roles for...
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19    Roles, responsibilities and authorities can be...
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20    Management proves accountability for...
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21    Changes to the QMS takes into account...
21.1    Changes to the QMS takes into account...
21.2    Changes to the QMS takes into account...
21.3    Changes to the QMS takes into account...
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22    External requirements are...
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23    The Company's focus on...
23.1 Information to be monitored and used for the evaluation of Customer satisfaction includes...
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24    Consider brainstorming techniques to...
25    To gain...
26    Consider reducing competing requirements to...
27    Consider evaluation of...
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28    Actions to correct nonconformities include...
28.1    Dealing with the consequences of nonconformity includes...
28.2    Review and analysis of a nonconformity includes:

28.3 Methodogies that help to determine... include:

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29    Consider resource needs according to...
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30    Customer perception is determined by...
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31    Examples of product safety processes include:

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32    Risks and opportunities that affect products and services...
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33    Achieving improvement means...
33.1    Undertake improvement by...
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34    Demonstrate Process Owner support through...
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35    Determination of requirements for products and services includes consideration for:

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36 Sources of information relating to External issues include:

36.1 Sources of information relating to Internal issues include:

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37 The Company determines the "methods" used for...:

37.1 Consider using the...:

37.2 Consider using the...:

37.3 Consider using the...:

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38 The Company identifies "what" needs...:

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39 Examples of management creating an...:

Proactive Activities...

Reactive Activities...

39.1 Consider other management roles, such as...
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40 The capability of the measurement system can be determined using verification methods such as...

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8.0 REVISION HISTORY AND APPROVAL RECORD

Quality System Procedure
MANAGEMENT PROCESS PROCEDURE
Rev: Orig (EO #??)

PROPRIETARY INFORMATION - UNCONTROLLED IF PRINTED UNLESS OTHERWISE MARKED

PaperlessEfficient QMS™Created by: qualitycontrolplan.com

Management Process Procedure

Paperless
Efficient QMS™
Created by: qualitycontrolplan.com