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AS9003 Quality ManualTable of Contents - Click here for PDF demo - opens in new tab Section 1: Welcome The Company is a developer and manufacturer of INSERT TEXT HERE The Company has provided INSERT TEXT HERE The Company also provides INSERT TEXT HERE The Company currently has INSERT TEXT HERE The Company has always applied high quality standards as guidelines for its processes and operations but has revised its systems to fully comply with ISO 9001 and AS9003. The Company is dedicated to the principle of maintaining the highest levels of quality and integrity in communicating with people inside and outside of its business operation.
Section 2: Company Vision and Governing Policies ... Section 3: Scope, Exclusions and Definitions Scope The Company's quality management system applies to all employees within all functional areas of the Company's business operation. The Company's scope of business is defined as follows: Manufacturer of INSERT TEXT HERE NAICS code: (Your code) SIC Code: (Your code) 3.2 Exclusions The Company cites no exclusions to ISO 9001 or AS9003 standards. NOTE: The Company has fully implemented ISO 9001 and AS9003 with the intent of certification to both standards. This manual is intended for verification of compliance to ISO 9001 and AS9003. 3.3 Definitions and Conventions Subordinate or external documentation is referenced in Bold Italics. Section 4: Quality Management System 4.1 General Requirements The Company's quality system is fully documented and implemented and is maintained as needed to meet the requirements of our Company vision and governing policies. The Company has adopted a process-oriented method of management. This approach emphasizes the importance of: a)... For each process identified in use by the Company, the sequence and interaction of processes has been determined and the process is controlled by way of... The following are the processes in use by the Company.
Every process has at least one QMS Procedure that defines it in greater detail and many procedures include a process map. These process maps define... The relationship between the listed processes and their applicable AS9003 clauses is shown in Appendix A and applicable documentation is shown in Appendix B. Outsourced processes and their controls are defined in Appendix C. 4.2 Documentation Requirements The Company maintains all required documentation to effectively sustain its quality management system. All Managers are responsible for... The quality system documentation is comprised of a hierarchy of documents that flow from this Quality Manual. All documents support and enhance the primary mandates of the Corporate Vision and Governing Policies as defined in Section 2. 4.2.1 Quality Manual Copies of the manual are controlled according to the Control of Documented Information Procedure. Uncontrolled copies may... This Quality Manual has been developed by top management to define the quality system processes and policies in use by the Company. It is meant to be used by employees as the primary source of official Company quality policies. This manual is accessible to Customers, regulatory authorities and third parties that wish to verify the Company's quality management system. Externally distributed copies... Additional procedures and work instructions have been developed to further clarify specific instructions for the execution of these procedures. Where subordinate documents are referenced, they are shown in bold italics. 4.2.2 Control of Documents The controls for documents are defined in the Control of Documented Information Procedure. ... 4.2.3 Control of Records The Company has developed a secure web-based document portal that allows authorized users to access documents anywhere in the world via internet as well as throughout the facilities via intranet. Only the latest approved versions of documents are available through the internet and intranet portals. Section 5: Management Responsibility 5.1 Management Representative The Quality Manager is responsible for... The Quality Manager has the responsibility and authority to... In addition, the Quality Manager ensures the promotion of awareness of Customer requirements throughout the organization. The organizational chart below defines the basic management structure of the Company. In all cases, the appropriate person has been granted both the responsibility and authority for their position's duties, which are further defined in the Responsibilities and Authorities Procedure. All employees are empowered to request corrective or preventive action to prevent the occurrence of nonconformities relating to product, process or the Quality Management System. The Quality Manager oversees this effort and makes sure that... Organization Chart... Section 6: Resource Management 6.1 Human Resources The process is defined in the Training Procedure. 6.2 Work Environment The Company has determined and provides the basic work environment requirements needed to achieve conformity to product requirements. The work environment is... For more on management's control over the work environment see the Management Process Procedure. 6.3 Corrective Maintenance The Company utilizes corrective maintenance and skilled maintenance personnel to ensure the ongoing performance of process equipment. No preventive maintenance action is performed unless... The Facilities Manager ensures the ongoing maintenance of the facilities. IT resources are overseen by the IT staff, reporting to the Facilities Manager. Section 7: Product Realization 7.1 Planning of Product Realization
For each process, quality objectives have been established. At times, additional quality objectives and measurements may be set for a given product; in such cases,... 7.1.1 Configuration Management 7.2 Customer-Related Processes 7.2.1 Determination of Requirements This process is defined in the Proposal Development and Contract Review Procedure. 7.2.2 Review of Requirements The order of precedence of order-specific documentation is as follows unless otherwise directed by Customer requirements:
7.3 Design and Development 7.4 Purchasing The process is fully defined in the Purchasing Procedure. 7.4.1 Purchasing Process 7.4.2 Purchasing Information 7.4.3 Verification of Purchased Product 7.5 Production 7.5.1 Control of Production
In-process inspection is conducted according to work instruction or other controlled document to verify product conformity to requirements on an ongoing basis. The Quality inspector... These activities are fully defined in the Production Procedure. 7.5.1.1 Production Process Verification These activities are fully defined in the Production Procedure. First Article Inspection (FAI) 7.5.1.2 Control of Production Process Changes The results of changes to production processes are... These activities are fully defined in the Production Procedure and Configuration Management Procedure. 7.5.2 Identification and Traceability 7.5.3 Preservation of Product 7.6 Control of Monitoring and Measuring Equipment The controls for such equipment and calibration activities are defined in the Calibration Procedure. Section 8: Measurement, Analysis, and Improvement 8.1 Monitoring and Measurement of Product Inspection methods may include but are not limited to:... Inspection by statistical sampling is applied, as appropriate and when specified in receiving, in-process and final inspection. Sampling plans are used when tests are destructive or when... Applicable MRB members can release supplies... 8.1.1 Inspection Documentation Required inspections, test steps and measuring equipment are defined in various documents depending on the nature of the product or order. These include... Various inspection records are used to record the results of inspections and tests along with any nonconforming measurements. Records are in a form that is suitable to the method of operation. The required record to use is... Records are controlled according to the Control of Documented Information Procedure. 8.1.2 Incoming Inspection (Receiving) Incoming materials are inspected to... 8.1.3 In-Process Inspection 8.1.4 Final Inspection 8.2 Control of Nonconforming Product See the Control of Nonconformities Procedure and Corrective Action Procedure. 8.3 Corrective Action This process is defined in the Corrective Action Procedure. 8.4 Internal Audit The internal audit process is defined in the Internal Auditing Procedure. Appendix A: Processes and Applicable AS9003 Clauses
Appendix B: Processes and Applicable Documents
Appendix C: Outsourced Processes The following processes are outsourced and controlled as indicated:
When the Company provides supplies for outside processing, such as acceptance testing, the work is performed under the following controls:
Appendix D: Quality Objectives
APPENDIX E: Identification of Key Product Realization Processes ... REVISION HISTORY AND APPROVAL RECORD Quality System Procedure Copyright © JnF Specialties, LLC. All rights reserved worldwide. PROPRIETARY INFORMATION - UNCONTROLLED IF PRINTED UNLESS OTHERWISE MARKED |